TOTAL SUPPORT SERVICES LIMITED

Active
Company number 02821660Private limited companyIncorporated 1993

Key figures

£10,592,407+2.6%
Net assets 2024/25
+2.6%
Average annual growth 2023/24–2024/25
05 m10 m15 m2023/242024/25

† TOTAL SUPPORT SERVICES LIMITED filed these accounts on paper, so Companies House publishes them only as a scanned image. The figures for the years marked † were read automatically from the scan and kept only where the statements add up (for example net assets equal total equity), but a reading error is still possible — check the original accounts at Companies House.

Ratios

2024/25

Sector comparison

SIC 81210

Where the company stands among the 17,474 active companies whose first SIC code is 81210 (General cleaning of buildings).

Turnover£57,116,993
Higher than 96% · median £59,290 among 276 that publish turnover
Net assets£10,592,407
Higher than 99% · median £1,789
Total assets£18,351,268
Higher than 99% · median £12,483
Cash£11,195,318
Higher than 99% · median £6,022
Employees1,884
Higher than 99% · median 2
Company age33.5 years
Older than 99% · median 2.3 years
Largest in this sector by net assets
  1. MITIE CLEANING & ENVIRONMENTAL SERVICES LIMITED£42.6m
  2. NEXGEN HOLDINGS 1 LIMITED£26.3m
  3. REGENT OFFICE CARE LIMITED£19.8m
  4. BULLOUGHS CLEANING SERVICES LIMITED£16.4m
  5. SBFM LIMITED£14.6m
  6. KINGDOM CLEANING LIMITED£11.2m
  7. TOTAL SUPPORT SERVICES LIMITED£10.6m
  8. ALTRAD ENVIRONMENTAL SERVICES ONSHORE LIMITED£8.7m
  9. GROSVENOR CLEANING SERVICES LIMITED£8.3m
  10. DOC CLEANING LIMITED£8.1m

Positions are approximate. Figures come from each company's latest accounts; money and employee figures are compared only with companies that filed accounts in pounds for a period ending in the last two and a half years and are not dormant, so those groups are smaller than 17,474. The line on each bar marks the median.

Summary: TOTAL SUPPORT SERVICES LIMITED

What kind of company is it?

TOTAL SUPPORT SERVICES LIMITED is a private limited company registered with Companies House under company number 02821660. It was incorporated on 26 May 1993. Its status is active. The registered office is in Orpington (BR6). Its nature of business (SIC 2007) is general cleaning of buildings (81210).

How is the company doing financially?

The latest accounts in the database are for 2024/25 (period ending 30 Sep 2025); the company files full accounts. Turnover was £57,116,993. Profit for the year was £1,265,770. Net assets were £10,592,407, up 2.6% on the previous year. Cash at bank and in hand was £11,195,318. Total assets were £18,351,268 and total liabilities £7,628,168. The company had an average of 1,884 employees. Figures are available for 2 financial years (2023/24–2024/25).

How does it compare with similar companies?

Compared with 17,474 active companies whose first SIC code is 81210: By turnover it ranks higher than 96% of the 276 that publish turnover (median £59,290). By net assets it ranks higher than 99% of them (median £1,789). By total assets it ranks higher than 99% of them (median £12,483). By cash it ranks higher than 99% of them (median £6,022). By number of employees it ranks higher than 99% of them (median 2). It is older than 99% of them (median age 2.3 years).

Does it supply the public sector?

The company is named as a supplier in 35 public contract award notices from 27 public sector buyers since 2016. Contracts awarded to it alone have a combined published value of £91.9m. Its most frequent buyer is Natural History Museum (2 contracts). 9 of the awards are shared with other suppliers, typically framework agreements.

What do public registers and reports show?

Its gender pay gap report for 2025/26 shows median hourly pay for women 3% lower than for men.

Who runs and controls the company?

One person with significant control is registered. 3 of 3 registered charges are outstanding.

When are its next filings due?

The next accounts are due by 30 Jun 2027. The next confirmation statement is due by 9 Apr 2027.

Filed accounts2023/24–2024/25
2023/24 †2024/25 †
Turnover48,458,81457,116,993
Profit for the year1,285,5251,265,770
Cash at bank and in hand8,656,31911,195,318
Total assets18,137,20718,351,268
Total liabilities7,754,4617,628,168
Net assets / total equity10,326,63710,592,407
Average number of employees2,4751,884

A dash (—) means no accounts were filed for that year or the item is not in the accounts; 0 is a zero stated in the accounts. Small companies usually file only a balance sheet, so the profit and loss account is often missing.

Public contracts

35 contracts

TOTAL SUPPORT SERVICES LIMITED is named as a supplier in 35 public contract award notices from 27 public sector buyers since 2016. The 25 contracts awarded to it alone with a published value add up to £91.9m. 9 awards are shared with other suppliers and not counted in that total.

Contracts per year
Main buyers27
Natural History Museum
2 contracts · £32.4m
Victoria and Albert Museum
2 contracts · £25.5m
BFI
2 contracts · £5.7m
SOUTHAMPTON CITY COUNCIL
2 contracts · £1.2m
THE UNIVERSITY OF BIRMINGHAM
2 contracts · £189.6k
Contracts
  1. Birds Netting ClearenceThe Mayor and Commonalty and Citizens of the City of London
  2. PP-10183a Hornchurch Academy Trust Facilities Management Open FrameworkHORNCHURCH ACADEMY TRUST · shared by 25 suppliers, up to £83,000,000 in total · runs until Jun 2028
  3. V&A - Soft FMVictoria and Albert Museum · £25,314,658 · runs until Jun 2031
  4. Security and Cleaning ServicesLUPC · shared by 7 suppliers, up to £32,000,000 in total · runs until Dec 2027
  5. London Museum: Cleaning, Waste and Portering ServicesTHE BOARD OF GOVERNORS OF THE MUSEUM OF LONDON · £3,116,320 · runs until Jan 2030
Show 30 more
  1. Soft Facilities Management Services Provider‡Natural History Museum · £14,180,000
  2. Brockenhurst College ~ Cleaning Tender‡Brockenhurst College · £1,941,696 · runs until Jul 2030
  3. CA15340 - Glebe School - Building Cleaning Services‡Glebe School · £386,805 · runs until Aug 2028
  4. 263_25 Total Cleaning Service SolutionsESPO · shared by 47 suppliers, up to £65,000,000 in total
  5. Daily & Periodic Cleaning Services Tanner Row, York - AWARD‡Historic England · £105,814 · runs until Jan 2028
  6. TC494 - Cleaning of Galleries‡Manchester City Council · £129,582
  7. Blythe House Facilities Management Solution (Cleaning)Department for Culture, Media and Sport · £13,336
  8. Cleaning Services - AWARD‡BFI · £2,868,061 · runs until Nov 2029
  9. Cleaning Services‡BFI · £2,868,061
  10. CA13630 - St Ignatius College - tender for building cleaning services, with a contract start date of 1 November 2024.‡St Ignatius College · £574,078 · runs until Oct 2027
  11. London & South East Education Group - Cleaning, waste and ground maintenance (soft FM) Services‡London & South East Education Group · £1,150,000
  12. Landscaping and Grounds Maintenance‡Victoria and Albert Museum · £140,000
  13. Building In Use - Support Services : CleaningENDEAVOUR MULTI ACADEMY TRUST · £389,494
  14. Call off order for Cleaning Services Contract in place for The Exchange Daily CleaningTHE UNIVERSITY OF BIRMINGHAM · £81,228
  15. Office Cleaning at Forest Research, Roslin EdinburghFORESTRY COMMISSION · £104,729
  16. CA11680 - CPC/MK/02/2023: Provision of Building Cleaning Services Framework Agreement‡Crescent Purchasing Limited · shared by 33 suppliers, up to £6,035,000,084 in total · 4 lots
  17. CPC/MK/02/2023: Provision of Building Cleaning Services Framework Agreement‡Crescent Purchasing Limited · shared by 13 suppliers, up to £1,460,000,045 in total · 13 lots
  18. CA11562 - St Nicholas School Building Cleaning Services‡St Nicholas School · £283,531
  19. BC-10721 Ringwood School Cleaning‡Ringwood School · £900,379
  20. Cleaning ServicesSOUTHAMPTON CITY COUNCIL · £1,000,000
  21. British Museum Soft Facilities Management‡The Trustees of the British Museum · £17,028,672
  22. Cleaning Services for The Exchange BuildingTHE UNIVERSITY OF BIRMINGHAM · £108,333
  23. CA8768 - David Ross Education Trust, Building Cleaning Services Contract at Bobby Moore Academy‡David Ross Education Trust · £235,076
  24. 263_20 Total Cleaning Service Solutions‡ESPO · shared by 15 suppliers, up to £6,500,000 in total
  25. Invitation To Tender For The Management And Supply Of Building Cleaning Services - AWARD‡In-tend Education Portal · £554,657
  26. Cleaning and Associated Services for Harris Federation, 2nd Tranche‡Harris Federation · shared by 3 suppliers, up to £415,579 in total
  27. CA5510 - Provision of Building Cleaning Services Framework Agreement‡Crescent Purchasing Consortium (CPC) · shared by 34 suppliers, up to £2 in total · 2 lots
  28. CUltural Cleaning ServicesSOUTHAMPTON CITY COUNCIL · £160,000
  29. Cleaning and Associated Services for Harris Federation, 1st Tranche‡Harris Federation · shared by 4 suppliers, up to £281,360 in total
  30. Soft FM Services‡Natural History Museum · £18,250,000

From contract award notices on Contracts Finder (since 2016) and Find a Tender (since 2021), published by the Cabinet Office under the Open Government Licence v3.0. Values are as published by the buyer and usually cover the whole contract term; the total leaves out awards shared between several suppliers, where the published figure is a ceiling for all of them, placeholder values and single figures of £1 billion or more. Notices marked ‡ do not state a company number and were linked by an exact match on the registered name. Contracts below the publication thresholds and those of devolved buyers that publish elsewhere are not included.

Statutory reporting

Gender pay gap2025/26
Median hourly pay
women 3% lower
Mean hourly pay
women 36.7% lower
Employer size
1000 to 4999 employees
Lower pay quarter55.6% womenLower middle62.5% womenUpper middle52.6% womenUpper pay quarter46.8% women
Earlier years (7)
Year
Median hourly pay
Mean hourly pay
2024/25
women 1.8% lower
women 18.3% lower
2023/24
women 1.6% lower
women 11% lower
2022/23
women 1% lower
women 2.1% lower
2021/22
no gap
women 0.4% lower
2020/21
no gap
women 1% lower
2018/19
no gap
women 2.8% lower
2017/18
women 0.3% lower
women 2% lower

A positive gap means women's average hourly pay is lower than men's across the whole employer; it is not a comparison of pay for the same work. View on the Gender pay gap service

Figures the company reported itself to the government's Check payment practices service, Gender pay gap service and Modern slavery statement registry (Open Government Licence v3.0). Only large companies and employers with 250 or more staff have to report, so most companies have nothing here.

History

8 events
  1. Financial year 2024/25 endedAccounts: turnover £57.1m, net assets £10.6m, 1,884 employees
  2. Financial year 2023/24 endedAccounts: turnover £48.5m, net assets £10.3m, 2,475 employees
  3. Total Support Services Holdings Limited registered as a person with significant control
  4. Mrs Katrina Gostt ceased to be a person with significant control
  5. Daniel Gostt ceased to be a person with significant control
  6. Mrs Katrina Gostt registered as a person with significant control
  7. Daniel Gostt registered as a person with significant control
  8. Company incorporatedPrivate limited company

Dates as recorded at Companies House: incorporation, name changes, officer appointments and resignations, current and former persons with significant control, and the end of each financial year with figures in the database.