PARAGON CUSTOMER COMMUNICATIONS LIMITED
ActiveKey figures
† PARAGON CUSTOMER COMMUNICATIONS LIMITED filed these accounts on paper, so Companies House publishes them only as a scanned image. The figures for the years marked † were read automatically from the scan and kept only where the statements add up (for example net assets equal total equity), but a reading error is still possible — check the original accounts at Companies House.
Like most small UK companies, PARAGON CUSTOMER COMMUNICATIONS LIMITED does not publish a profit and loss account in its latest accounts. The figures below come from the balance sheet.
Ratios
2024/25Sector comparison
SIC 18129Where the company stands among the 8,197 active companies whose first SIC code is 18129 (Printing n.e.c.).
- SCIENTIFIC GAMES INTERNATIONAL LIMITED£288.3m
- PARAGON CUSTOMER COMMUNICATIONS LIMITED£98.6m
- TOPPS EUROPE HOLDINGS LIMITED£70.8m
- TOPPS EUROPE LIMITED£60.3m
- MOONPIG.COM LIMITED£59.5m
- CPI BOOKS LTD£57.3m
- ADARE INTERNATIONAL LIMITED£52.8m
- CLAYS LTD.£50.5m
- PARANOVA PRINT AND PACKAGING LIMITED£50.1m
- WORLDMARK INTERNATIONAL LIMITED£43m
Positions are approximate. Figures come from each company's latest accounts; money and employee figures are compared only with companies that filed accounts in pounds for a period ending in the last two and a half years and are not dormant, so those groups are smaller than 8,197. The line on each bar marks the median.
Summary: PARAGON CUSTOMER COMMUNICATIONS LIMITED
What kind of company is it?
PARAGON CUSTOMER COMMUNICATIONS LIMITED is a private limited company registered with Companies House under company number 07262428. It was incorporated on 24 May 2010. Its status is active. The registered office is in London (EC2M). Its nature of business (SIC 2007) is printing n.e.c. (18129), activities of head offices (70100), packaging activities (82920).
How is the company doing financially?
The latest accounts in the database are for 2024/25 (period ending 30 Jun 2025); the company files full accounts. Net assets were £98,627,000, down 1.5% on the previous year. Cash at bank and in hand was £36,540,000. Total assets were £243,329,000 and total liabilities £144,558,000. The company had an average of 236 employees. Figures are available for 2 financial years (2023/24–2024/25).
How does it compare with similar companies?
Compared with 8,197 active companies whose first SIC code is 18129: By net assets it ranks higher than 99% of them (median £11,264). By total assets it ranks higher than 99% of them (median £58,934). By cash it ranks higher than 99% of them (median £27,561). By number of employees it ranks higher than 99% of them (median 2). It is older than 66% of them (median age 9.4 years).
Does it supply the public sector?
The company is named as a supplier in 8 public contract award notices from 8 public sector buyers since 2021. Contracts awarded to it alone have a combined published value of £14.8m. 1 of the awards is shared with other suppliers, typically framework agreements.
What do public registers and reports show?
It appears on the Home Office register of licensed sponsors (Skilled Worker). HMRC lists it as an importer of goods, mainly paper and paperboard, machinery, printed matter. HMRC lists it as an exporter of goods, mainly printed matter, machinery, paper and paperboard. In its latest payment practices report it took an average of 51 days to pay suppliers, and 48% of invoices were not paid within agreed terms. Its gender pay gap report for 2025/26 shows median hourly pay for women 25.9% lower than for men. It has modern slavery statements on the government registry for 5 years.
Who runs and controls the company?
One person with significant control is registered. 1 of 3 registered charges are outstanding.
When are its next filings due?
The next accounts are due by 31 Mar 2027. The next confirmation statement is due by 7 Jun 2027.
Filed accounts2023/24–2024/25
| 2023/24 † | 2024/25 † | |
|---|---|---|
| Profit for the year | 1,545,000 | — |
| Cash at bank and in hand | 38,739,000 | 36,540,000 |
| Total assets | 260,151,000 | 243,329,000 |
| Total liabilities | — | 144,558,000 |
| Net assets / total equity | 100,104,000 | 98,627,000 |
| Average number of employees | 191 | 236 |
A dash (—) means no accounts were filed for that year or the item is not in the accounts; 0 is a zero stated in the accounts. Small companies usually file only a balance sheet, so the profit and loss account is often missing.
Public contracts
8 contractsPARAGON CUSTOMER COMMUNICATIONS LIMITED is named as a supplier in 8 public contract award notices from 8 public sector buyers since 2021. The 6 contracts awarded to it alone with a published value add up to £14.8m. 1 award is shared with other suppliers and not counted in that total.
- Department of Health and Social Care (Yorkshire)
- 1 contract · £8.3m
- SANDWELL METROPOLITAN BOROUGH COUNCIL
- 1 contract · £5.4m
- NORTH YORKSHIRE POLICE
- 1 contract · £734.4k
- Cornwall Council
- 1 contract · £200k
- Met Office
- 1 contract · £90k
- DHSC: OHID: Database Management, ECRM and Associated Services‡Department of Health and Social Care (Yorkshire) · £8,250,000 · runs until Apr 2027
- DHSC: OHID: Database Management, ECRM and Associated Services‡Department of Health and Social Care
- NHS Health Careers - data strategy and management‡NHS England · £83,380
- Downstream Mail/PostageNORTH YORKSHIRE POLICE · £734,400 · runs until Mar 2027
- Hybrid MailSANDWELL METROPOLITAN BOROUGH COUNCIL · £5,400,000 · runs until Aug 2027
Show 3 more
- Print and PostUniversity Of Sunderland · shared by 2 suppliers, up to £203,683 in total
- Market researchMet Office · £90,000
- Annual Billing Requirement 2021 CCS RM6107 Lot 7‡Cornwall Council · £200,000
From contract award notices on Contracts Finder (since 2016) and Find a Tender (since 2021), published by the Cabinet Office under the Open Government Licence v3.0. Values are as published by the buyer and usually cover the whole contract term; the total leaves out awards shared between several suppliers, where the published figure is a ceiling for all of them, placeholder values and single figures of £1 billion or more. Notices marked ‡ do not state a company number and were linked by an exact match on the registered name. Contracts below the publication thresholds and those of devolved buyers that publish elsewhere are not included.
Statutory reporting
- Average time taken to pay invoices
- 51 days
- Invoices not paid within agreed terms
- 48%
- Member of a payment code
- No
- Within 30 days 33%
- 31 to 60 days 32%
- After 60 days 35%
Earlier periods (7)
- Period ending
- Days to pay
- Within 30 days
- Late
- 31 Dec 2025
- 47
- 43%
- 42%
- 30 Jun 2025
- 49
- 41%
- 50%
- 31 Dec 2024
- 53
- 41%
- 40%
- 30 Jun 2024
- 55
- 39%
- 49%
- 31 Dec 2023
- 58
- 37%
- 51%
- 30 Jun 2023
- 48
- 31%
- 56%
- 31 Dec 2022
- 47
- 38%
- 66%
- Median hourly pay
- women 25.9% lower
- Mean hourly pay
- women 25.1% lower
- Median bonus pay
- women 29.6% lower
- Employer size
- 250 to 499 employees
Earlier years (3)
- Year
- Median hourly pay
- Mean hourly pay
- 2024/25
- women 24.8% lower
- women 26.8% lower
- 2023/24
- women 23.7% lower
- women 24% lower
- 2022/23
- women 16.4% lower
- women 25.2% lower
A positive gap means women's average hourly pay is lower than men's across the whole employer; it is not a comparison of pay for the same work. View on the Gender pay gap service
- 2025
- Statement · summary on GOV.UK · group statement (GRENADIER HOLDINGS LIMITED)
- 2024
- Statement · summary on GOV.UK · group statement (GRENADIER HOLDINGS LIMITED)
- 2023
- Statement · summary on GOV.UK · group statement (GRENADIER HOLDINGS LIMITED)
Earlier years (2)
- 2022
- Statement · summary on GOV.UK · group statement
- 2021
- Statement · summary on GOV.UK · group statement
Figures the company reported itself to the government's Check payment practices service, Gender pay gap service and Modern slavery statement registry (Open Government Licence v3.0). Only large companies and employers with 250 or more staff have to report, so most companies have nothing here.
Registers and licences
- Licence type and rating
- Worker (A rating)
- Route
- Skilled Worker
On the Home Office register of licensed sponsors, which lists organisations licensed to sponsor workers from overseas.
Listed by HMRC as an importer of goods in 12 of the last 12 months on record, most recently August 2026. Main goods: paper and paperboard, machinery, printed matter, plastics and electrical equipment.
Listed by HMRC as an exporter of goods in 12 of the last 12 months on record, most recently August 2026. Main goods: printed matter, machinery, paper and paperboard, electrical equipment and plastics.
From HMRC's monthly lists of importers and exporters. Traders can ask to be left off the lists, so absence does not mean a company does not trade.
Sources: Charity Commission for England and Wales, Care Quality Commission, Home Office and HM Revenue & Customs, under the Open Government Licence v3.0. Entries marked ‡ come from lists that do not state a company number and were linked by an exact match on the registered name.
History
9 events- Financial year 2024/25 endedAccounts: net assets £98.6m, 236 employees
- Financial year 2023/24 endedAccounts: net assets £100.1m, 191 employees
- Pcc Global Plc registered as a person with significant control
- Grenadier Holdings Plc ceased to be a person with significant control
- Name changed to PARAGON CUSTOMER COMMUNICATIONS LIMITEDPreviously DST OUTPUT LIMITED
- Grenadier Holdings Plc registered as a person with significant control
- Name changed to DST OUTPUT LIMITEDPreviously INNOVATIVE OUTPUT SOLUTIONS LIMITED
- Name changed to INNOVATIVE OUTPUT SOLUTIONS LIMITEDPreviously OUTPUT TECHNOLOGIES LIMITED
Earlier events (1)
- Company incorporatedPrivate limited company
Dates as recorded at Companies House: incorporation, name changes, officer appointments and resignations, current and former persons with significant control, and the end of each financial year with figures in the database.